Leverage the world's most popular messaging app to grow your business
Use WhatsApp Business to provide instant customer service, send appointment reminders, share product catalogs, and build personal relationships with customers through automated messages and broadcast lists.
WhatsApp Business allows small businesses to communicate professionally with 2+ billion users worldwide. Set up automated greetings, quick replies for FAQs, organize chats with labels, and integrate with booking systems for seamless customer experience.
Broadcast Lists: Maximum 256 contacts per list, recipients must have your number saved
Business API: Requires approval and has usage-based pricing for large volumes
Spam Prevention: Sending too many unsolicited messages can result in account ban
File Sizes: Maximum 16MB for documents, 100MB for media files
| Feature | WhatsApp Business | Facebook Messenger | SMS | |
|---|---|---|---|---|
| Open Rate | 98% | 80% | 90% | 20% |
| Response Time | 5 minutes | 1 hour | 45 minutes | 24 hours |
| Cost | Free (Basic) | Free | $0.01-0.05/message | $0.001/email |
| Media Support | Excellent | Excellent | Limited | Good |
| Automation | Basic | Advanced | Limited | Advanced |
The real power of WhatsApp Business comes from integration with your booking and customer management systems. Imagine appointments automatically confirmed via WhatsApp, reminders sent without manual work, and customer inquiries instantly creating leads in your CRM.
With Converso.pro, you can connect WhatsApp Business to your booking system, send automatic appointment confirmations and reminders, capture leads from WhatsApp conversations, track all customer interactions in one place, and provide 24/7 automated responses while maintaining personal touch. Note: SMS notifications are available at an additional cost.
Yes, WhatsApp Business app is completely free for small businesses. The Business API for larger companies has usage-based pricing after a free tier.
You can use WhatsApp Business on one phone and connect up to 4 additional devices (like WhatsApp Web). The Business API allows multiple users.
There's no hard limit for individual conversations. Broadcast lists are limited to 256 contacts. Avoid spam-like behavior to prevent account restrictions.
The basic app doesn't support scheduling. You need third-party tools or the Business API for scheduled messages. Integration with booking systems enables automated scheduling.
Integrate WhatsApp with your booking system for automated, personalized communication